New and replacement WCs

Toilet installation in London

Replacing a toilet is usually a morning’s work. Moving one, fitting a wall-hung pan on a frame, or putting a WC where there has never been a soil connection is a different job with different questions — and it is worth asking them before the suite is bought rather than after it arrives.

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  • DBS-checked engineers
  • Emergency callout available 24/7
  • Price agreed before work starts

Mon–Fri 8:00–17:30 · Emergency callout available 24/7

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What we cover

What this includes

  • New and replacement toilets, supplied or your own
  • Close-coupled, back-to-wall and wall-hung pans
  • Concealed cisterns and support frames
  • Moving a toilet to a new position
  • Soil pipe and waste alterations
  • Cloakroom and en-suite WCs
  • Flush mechanism and cistern repairs, no new suite needed
Before you call

Worth knowing first

Some of this may save you a callout entirely. We would rather tell you than not.

Measure before you buy the suite

The distance from the wall to the centre of the waste, and the height and width of the cistern, decide whether a given toilet fits your existing pipework. Photograph the current one from the side and send it with the model you are considering, and we can tell you before you order.

Wall-hung means a frame and a wall that can take it

The pan hangs off a steel frame carrying the weight, not off the plasterboard. It looks better and cleans more easily, and it takes up more space behind than people expect. In a small cloakroom that is the deciding factor.

Concealed cisterns still need access

Everything behind the panel will need reaching one day — the flush valve and the inlet valve are the parts that fail. An access panel is not optional, and tiling over the whole thing is a decision that gets undone expensively.

A rocking toilet will leak eventually

Movement works the waste seal loose over months, and by the time it shows on the ceiling below it has usually been going a while. If yours moves when you sit down, it is worth dealing with now.

Questions

Common questions

Can you fit a toilet I have already bought?

Yes, and most people do. Send us the model beforehand so we can check the waste position and whether any adaptors are needed.

How long does a straight swap take?

A like-for-like replacement is usually a morning. Anything involving moving the waste, a concealed cistern or a wall-hung frame is longer and gets quoted after a look.

Can you move the toilet across the room?

Sometimes. It depends on getting a fall on the waste run to the soil stack. Where that is not possible the alternative is a macerator, which we will explain honestly rather than default to.

Do you take the old one away?

Yes, that is included. Old ceramics go for recycling rather than into a skip where we can.

Other services

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Need toilet installation in London?

Tell us what’s happening and where you are, and we’ll tell you what it costs before anyone starts work.