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24/7 callout

Emergency plumber in London

A burst pipe, water coming through a ceiling, or no water at all. Plumbing emergencies do not wait for office hours, so neither does the booking line. Call and we will tell you what to do while an engineer is on the way.

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  • Gas Safe registered and fully insured
  • DBS-checked engineers
  • Emergency callout available 24/7
  • Price agreed before work starts

Mon–Fri 8:00–17:30 · Emergency callout available 24/7

Get a price for emergency plumbing

Four things get an engineer moving. The rest is optional — add it if it helps.

The fastest way for us to come back to you.

We’ll check straight away whether we cover you.

How urgent is it?

For a real emergency, please call 020 3488 3737 — it’s faster than any form.

Add address and detail optional

House number and street. We already have the postcode.

Only if you’d like the quote in writing.

Or call 020 3488 3737 · WhatsApp 07379 021500

What we cover

What this includes

  • Burst and leaking pipes
  • Water shut-off and damage limitation
  • Leaks coming through ceilings and walls
  • Overflowing toilets and failed stopcocks
  • No water, or a sudden loss of pressure
  • Out of hours, weekends and bank holidays
Send us the job
Before you call

Worth knowing first

Some of this may save you a callout entirely. We would rather tell you than not.

Water is pouring in

Turn off the stopcock. In most London homes it is under the kitchen sink, in a downstairs cupboard, or near the front door in a flat. Turn it clockwise until it stops. Then open the cold taps to drain the pipes. This is the single thing that most limits the damage.

Water is coming through a ceiling

Do not stand under a bulging ceiling and do not touch light fittings in the room. If water is anywhere near electrics, turn the power off at the consumer unit and leave it off. Then call.

You cannot find the leak

Turn the stopcock off and watch the water meter if you have one. If it keeps ticking, the leak is before the stopcock and is likely the water company’s responsibility rather than yours. Tell us that when you call and it saves everyone a trip.

No water at all

Check whether the neighbours have water before calling us. If the whole street is out it is a mains problem for Thames Water, not something a plumber can fix, and we will say so rather than charge you for a visit.

Questions

Common questions

Do you really answer at night?

Emergency callout is available 24/7. The office is open Monday to Friday, 8:00 to 17:30, and outside those hours the booking line goes to whoever is on call.

What counts as an emergency?

Anything where water is actively causing damage, or where you have no water or no heating and cannot wait. A dripping tap is not an emergency, and we would rather book that in normally than charge you emergency rates for it.

How much does an emergency callout cost?

We give you a price before an engineer starts work, including out of hours. What we will not do is start the job and tell you the cost afterwards.

Should I call or use the form?

For an emergency, call. The form is checked during office hours and is better suited to quotes and non-urgent work.

By area

Emergency plumber near you

Local pages for the areas where this comes up most.

Other services

We also handle

Need emergency plumbing in London?

Tell us what’s happening and where you are, and we’ll tell you what it costs before anyone starts work.

Call 020 3488 3737 WhatsApp us