Supply

Water meter installation and relocation in London

Start here with the thing nobody selling this tells you: your water company will fit a meter free of charge if it can. What they will not do is alter your pipework, separate a shared supply or move a meter for a kitchen refit. That is the part we do, and if the free option covers you we will send you to it.

  • Gas Safe registered and fully insured
  • DBS-checked engineers
  • Emergency callout available 24/7
  • Price agreed before work starts

Mon–Fri 8:00–17:30 · Emergency callout available 24/7

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What we cover

What this includes

  • Pipework alterations so a meter can be fitted
  • Moving an existing internal meter
  • Separating shared supplies in converted flats
  • Boundary box access and repairs
  • Stopcock replacement at the same time
  • Supply pipe replacement where the old one is the blocker
  • New water main connections for extensions and new builds
Before you call

Worth knowing first

Some of this may save you a callout entirely. We would rather tell you than not.

Your water company fits the meter free

Thames Water and the other suppliers will install a meter at no charge where the supply allows it. Ask them first. We are the people to call when they have been out and said they cannot, or when you need something moved.

Shared supplies are the usual blocker

Victorian houses split into flats very often share one supply pipe between several homes. A meter cannot be fitted per flat until that is separated, and that is the real job — worth understanding before deciding whether metering is worth it for you.

It is the right moment to replace the stopcock

If the pipework is open anyway, a stopcock that is stiff, weeping or seized should be changed then. Doing it later means draining everything down a second time.

Check for a leak before you go metered

If there is an existing underground leak on your supply, going metered means paying for it. Watch the meter with everything off before you commit — or ask us to trace it first.

Questions

Common questions

Can you fit the meter itself?

The meter belongs to the water company and they install it. We do the pipework that lets them, and we move meters that are already installed inside the property.

Should I switch to a meter?

Broadly, if there are fewer people in the house than bedrooms, metering usually costs less. Most suppliers publish a calculator, and they also let you switch back within a set period.

My flat shares a supply with the rest of the building. What now?

The supply needs separating into individual runs before anyone can be metered individually. It is a real job and usually needs the freeholder’s agreement, so it is worth pricing before promising anything to the other flats.

Can you move the meter for a kitchen refit?

Yes, where the new position is reasonable and accessible for reading. Tell us where the units are going and we will tell you what is possible.

Related work

Part of our water supply & treatment work

If the job turns out to be a repair rather than an installation, these are the pages that cover it.

Need water meter installation in London?

Tell us what’s happening and where you are, and we’ll tell you what it costs before anyone starts work.